Question 1

Is it advisable to rent a car and drive from Nantou to Taichung Ubus terminal?

Accepted Answer

Travelers usually do not choose to rent or drive to Taichung Ubus terminal. After all, leaving a car parked for multiple days means that parking fees and rental costs become a substantial expense.

Question 2

Would it be economical to take a taxi from Nantou to Taichung Ubus terminal?

Accepted Answer

If you choose to take a taxi directly, in the Nantou County area, you can use apps to hail a cab from 55688 Taiwan Taxi and Yoxi, and if you cannot hail a cab on the street, you can also consider calling 日月星光計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$2,075 and 3,100, but you could save up to NT$1,400 by booking with Tripool instead. But if you cannot book in advance or prefer to hail a cab on the spot, be aware that in the whole Nantou County, there are only about 340 licensed taxis. The taxi density is just 0.2% of that in the Taipei/New Taipei metro area, meaning it is 500 times more difficult to hail a cab on the spot compared to Taipei or New Taipei. Furthermore, some taxi drivers in Nantou County flat-out refuse to use the meter. Nearly 58% of them will try to negotiate the fare on the spot—often asking far above the standard rate. If you’re not familiar with local pricing, you are an easy target. To avoid getting ripped off, it is strongly advised to book online in advance. Considering all factors, Tripool is your best choice for traveling from Nantou to Taichung Ubus terminal in terms of both price and service quality.

Question 3

Can I take tripool leaving an airport in Taiwan? Or I can only wait for a quarantine taxi?

Accepted Answer

According to the latest Taiwan government announcement, all international inbound travelers cannot take public transportations but only wait for quarantine taxis. If you go to a quarantine hotel near Taipei, it takes around 5 to 10 minutes to leave the airport. Bad news for passengers who will travel down to Taichung or Kaohsiung, it may take up to one hour to wait for a quarantine taxi at the airport. There is no timeline for when the government will loose the regulation. Our suggestion is staying a hotel near Taipei. It is not only the waiting time at the airport for a taxi is shorter, but always it is easier to find an available room in Taipei. After 14-day quarantine, you are welcome to reserve a ride from the hotel to your home or dormitory. Tripool guarantees to provide private car service from anywhere to everywhere in Taiwan.

Question 4

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Nantou to Taichung Ubus terminal, it's better to reserve it now to secure the best price.

Question 5

If my flight is delayed or canceled, what should I do?

Accepted Answer

If your flight is delayed, you can contact our online customer service. We will try our best to reschedule a car for your new time. But if we don't get a notification from you before landing and the driver has already reached the airport, we cannot guarantee that the rescheduled driver will be on time. You can contact our driver for an early pick-up for early arrival if our driver is available or already waiting at the airport.

Question 6

How to estimate the pick-up time for airport transportation service?

Accepted Answer

Generally, international travelers have to reach the airport to check-in at least 2 hours before departure. However, we highly recommend having another 30 minutes buffer time. Taking a ride from Taichung City to Taoyuan Airport, for example, takes 1.5 hours to travel on a regular day. If your flight is 10 AM, it's better to schedule a taxi before 6 AM. After a plane landing, Taiwan citizens may take 30~40 minutes to collect their luggage but 60~90 minutes for foreigners. To avoid extra cost, reserving a taxi one hour later the arrival is ideal.

Question 7

How can I book a car with a lot of luggage or oversized objects?

Accepted Answer

In common, a 9-seater van can accommodate eight passengers with six 30" luggage. Suppose there are fewer passengers in the car. In that case, our driver can fold down the rear seats. There will be more space for oversized objects, such as surfboards, golf clubs, instruments, foldable bikes, desktop computers, etc. As long as these objects won't block the driver's sight and do no damage to the car body, passengers can put as many luggage and items as they like. But extra charge may be needed. You can find the details in the FAQ section. We suggest measuring the size, telling how many items to our online service first, and making the order afterward.

Question 8

Is there any regulation or purpose limit for hiring a driver and a car?

Accepted Answer

Whether going from Nantou to Taichung Ubus terminal or to anywhere in Taiwan, tripool can be your driver for long-distance traveling. You can reserve a ride online for all kinds of purposes, such as a private day trip, attending a wedding, checking out from a hospital, going hiking/camping, moving, a business trip, picking up your pet, or airport transfer. As long as your reservation is made one day before by 6 pm, tripool guarantees a car for you tomorrow. If you need a receipt for a business trip, you can provide your company's title and tax ID on the checkout page. We will send the receipt which is accepted by the government via email within a week.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	100 mins	-	Overnight parking is expensive	115-130 mins
每人價格	NT$570/person	N/A	N/A	NT$690-1,030/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	-	-	Meets urgent needs No upfront payment
缺點	Pre-booking only No cash	No HSR on this route	Overnight parking is expensive	Inconsistent quality Difficult to find a ride Higher price Risk of overcharging

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