Question 1

Is taking the HSR from RF HOTEL to Qingjing Farm a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from RF HOTEL to Qingjing Farm, HSR is comfortable and quick but pricey. From the earliest departure at 06:26 to the latest at 23:00, there are up to 102 high-speed rail from Taipei to Taichung each day. Assuming you depart from RF HOTEL (Sanzhong District, New Taipei City)  and head to the nearest Taipei HSR station, a taxi ride would cost about NT$200 and take approximately 10 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 25 minutes. Then, take a 47-66-minute (57 min on average) HSR ride from Taipei Station to Taichung HSR Station. The ticket price is NT$700 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 32 minutes with a fare of NT$900, you will arrive at your destination at Qingjing Farm (Nantou City, Nantou County). The entire journey, including transfers, takes a total of 2 hours and 14 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$980. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$820, and the journey takes 2 hours and 40 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$640. Therefore, for those who are not in a major hurry, booking with Tripool is the more cost-effective option. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from RF HOTEL to Qingjing Farm?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you do not need to rest in the car (since you will be the one driving), and most importantly, if you plan to make a same-day round trip, then iRent, which allows you to pick up and drop off a car on the street in the New Taipei City area, is likely your cheapest option. After registering on the iRent app, you can rent a small car for NT$115-205 per hour with an additional charge of NT$3.2 per kilometer. The estimated cost from RF HOTEL to Qingjing Farm is between NT$2750 and NT$3400 (the price difference depends on weekday/weekend rates, car model, and how soon you make the return trip after reaching your destination). Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from RF HOTEL to Qingjing Farm?

Accepted Answer

If you choose to take a taxi directly, in the New Taipei City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near RF HOTEL, such as 德利交通, 順記計程汽車, 宜承交通 to try to book a ride. Based on the meter, the estimated fare is between NT$5,140 and 6,200, but you could save up to NT$2,900 by booking with Tripool instead. However, when considering the return trip, in Nantou County there are only about 340 licensed taxis. This is about 2% of the number of taxis in New Taipei City, and its density is just 0.2% of the Taipei/New Taipei metro area, making it 490 times more difficult to hail a cab there. Considering all factors, Tripool is your best choice for traveling from RF HOTEL to Qingjing Farm in terms of both price and service quality.

Question 4

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 5

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 6

Do tripool and the drivers provide legal car-hiring services in New Taipei City and Nantou County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 7

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 8

How can I book a car with a lot of luggage or oversized objects?

Accepted Answer

In common, a 9-seater van can accommodate eight passengers with six 30" luggage. Suppose there are fewer passengers in the car. In that case, our driver can fold down the rear seats. There will be more space for oversized objects, such as surfboards, golf clubs, instruments, foldable bikes, desktop computers, etc. As long as these objects won't block the driver's sight and do no damage to the car body, passengers can put as many luggage and items as they like. But extra charge may be needed. You can find the details in the FAQ section. We suggest measuring the size, telling how many items to our online service first, and making the order afterward.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	160 mins	-	165-190 mins	165-175 mins
每人價格	NT$820/person	NT$980/person	NT$690-850/person	NT$1,290-1,550/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

RF HOTEL→Qingjing Farm

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