Question 1

Is taking the HSR from SunSweet House to Jiufen Old Street a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from SunSweet House to Jiufen Old Street, HSR is quick but pricey and has difficult taxi access. From the earliest departure at 06:21 to the latest at 22:32, there are up to 59 high-speed rail from Chiayi to Taipei each day. Assuming you depart from SunSweet House (Fanlu Township, Chiayi County)  and head to the nearest Chiayi HSR station, a taxi ride would cost about NT$700 and take approximately 41 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 15 minutes. Then, take a 67-101-minute (89 min on average) HSR ride from Chiayi Station to Taipei HSR Station. The ticket price is NT$1,080 per person, followed by a 15-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 57 minutes with a fare of NT$1,600, you will arrive at your destination at Jiufen Old Street (Ruifang District, New Taipei City). The entire journey, including transfers, takes a total of 3 hours and 37 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$1,660. However, in Chiayi County, there are only just over 300 licensed taxis. The taxi density is 0.4% of that in the Taipei/New Taipei metro area. In other words, hailing a taxi on the spot is 200 times more difficult than in a major city like Taipei. Even if you are lucky enough to hail a cab, a minority of taxi drivers in Chiayi County may not use the meter, and might overcharge or take detours, especially with passengers who appear to be from out of town. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,450, and the journey takes 4 hours and 10 minutes. For long-distance travel, the HSR is indeed faster than a car by 33 minutes, but it comes with an extra transportation cost of about NT$840. Therefore, for those who are not in a major hurry, booking with Tripool is the more cost-effective option. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from SunSweet House to Jiufen Old Street?

Accepted Answer

If you are considering renting a car, unfortunately, there are likely no rental companies in the vicinity of SunSweet House. If you do not want to spend extra time traveling to a nearby city to rent a car, nor spend NT$6,075 on a taxi to Jiufen Old Street, then a direct Tripool private car is your best option.

Question 3

Would it be economical to take a taxi from SunSweet House to Jiufen Old Street?

Accepted Answer

If you choose to take a taxi directly, in the Chiayi County area, you can use apps to hail a cab from 55688 Taiwan Taxi. Based on the meter, the estimated fare is between NT$6,075 and 7,300, but you could save up to NT$1,500 by booking with Tripool instead. But if you cannot book in advance or prefer to hail a cab on the spot, be aware that in the whole Chiayi County, there are only about 330 licensed taxis. The taxi density is just 0.4% of that in the Taipei/New Taipei metro area, meaning it is 200 times more difficult to hail a cab on the spot compared to Taipei or New Taipei. A word of caution regarding transportation: In a remote area like Jiufen Old Street, taxis do not patrol for passengers. They are generally stationed at specific locations or operate on a dispatch-only basis. This means you will need to book one through a mobile app or by calling a taxi company, and should be prepared for a potentially long wait for it to arrive. Furthermore, some taxi drivers in Chiayi County flat-out refuse to use the meter. Nearly 47% of them will try to negotiate the fare on the spot—often asking far above the standard rate. If you’re not familiar with local pricing, you are an easy target. To avoid getting ripped off, it is strongly advised to book online in advance. Considering all factors, Tripool is your best choice for traveling from SunSweet House to Jiufen Old Street in terms of both price and service quality.

Question 4

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from SunSweet House to Jiufen Old Street, it's better to reserve it now to secure the best price.

Question 5

Do tripool and the drivers provide legal car-hiring services in Chiayi County and New Taipei City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 6

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 7

What are included in the service fee? Is there any extra charge or hidden fee?

Accepted Answer

The quote on the website and the app already include the car rental fee, driver's fare, cost of gasoline, toll fee, insurance, and tips. Passengers don't have to pay for the driver's meals and accommodation fees. There is no other hidden fee. What passengers see on the website is the actual price.

Question 8

How to book a hotel at the lowest price in Taiwan?

Accepted Answer

Fewer travelers book hotels through traditional travel agents, and most go through OTAs (online travel agents). It is easy to filter areas, prices, types of rooms, special needs on OTAs' websites. Still, customers can also get a 20~40% discount compared to hotels' official websites. The most popular OTAs in Taiwan are Booking.com, Agoda.com, Hotels.com, Expedia.com, and Trip.com. In general, travelers can make reservations on websites or apps. Once finishing the online payment, everything is set, and there is not necessary to double-check the reservation by phone. However, some hotels may oversell their rooms on multiple platforms. To avoid being rejected by hotels once you arrive, choose high-rated hotels with more reviews online or make a phone call to hotels to confirm again. For B&Bs (also called minsus), locals prefer to book rooms through B&Bs' websites or contact the hosts directly. Sometimes, the price is better than OTAs. The downside is that their websites don't accept foreign credit cards or guests have to do wire transfers. If you want to save all these troubles and find decent B&Bs, Airbnb and AsiaYo (a local brand) are the best alternatives.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	250 mins	-	No rental cars in this area	265-280 mins
Price per Person	NT$1,450/person	NT$1,660/person	N/A	NT$1,520-1,830/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	-	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	No rental cars in this area	Inconsistent quality Risk of no return service Higher price Risk of overcharging

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