Question 1

Is taking the HSR from Tainan to The Crystal Resort Sun Moon Lake a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from downtown Tainan to The Crystal Resort Sun Moon Lake, HSR is expensive, slow, and has difficult taxi access. From the earliest departure at 06:03 to the latest at 23:08, there are up to 76 high-speed rail from Tainan to Taichung each day. Assuming you depart from Zhongxi District, Tainan City and head to the nearest Tainan HSR station, a taxi ride would cost about NT$300 and take approximately 35 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 15 minutes. Then, take a 35-55-minute (46 min on average) HSR ride from Tainan Station to Taichung HSR Station. The ticket price is NT$650 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 70 minutes with a fare of NT$2,500, you will arrive at your destination at The Crystal Resort Sun Moon Lake (Yuchi Township, Nantou County). The entire journey, including transfers, takes a total of 2 hours and 54 minutes. Assuming one person traveling alone, the total transportation cost is NT$3,450. However, in Tainan City, there are only just over 4,100 licensed taxis. The taxi density is 4.6% of that in the Taipei/New Taipei metro area. In other words, hailing a taxi on the spot is 20 times more difficult than in a major city like Taipei. Even if you are lucky enough to hail a cab, a minority of taxi drivers in Tainan City may not use the meter, and might overcharge or take detours, especially with passengers who appear to be from out of town. In contrast, if you use Tripool for a door-to-door private car service, it will only cost NT$3,250, and the journey takes 2 hours and 47 minutes. Choosing the HSR over a private charter will not only cost at least an extra NT$200 in fares but also waste an additional 7 minutes on transfers and waiting. Book with Tripool now!

Question 2

Is it advisable to rent a car and drive from Tainan to The Crystal Resort Sun Moon Lake?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you do not need to rest in the car (since you will be the one driving), and most importantly, if you plan to make a same-day round trip, then iRent, which allows you to pick up and drop off a car on the street in the Tainan City area, is likely your cheapest option. After registering on the iRent app, you can rent a small car for NT$115-205 per hour with an additional charge of NT$3.2 per kilometer. The estimated cost from Tainan (Zhongxi District) to The Crystal Resort Sun Moon Lake is between NT$2350 and NT$3000 (the price difference depends on weekday/weekend rates, car model, and how soon you make the return trip after reaching your destination). Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from Tainan to The Crystal Resort Sun Moon Lake?

Accepted Answer

If you choose to take a taxi directly, in the Tainan City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling 一成計程汽車行 to try to book a ride. Based on the meter, the estimated fare is between NT$3,295 and 4,000, but you could save up to NT$800 by booking with Tripool instead. But if you cannot book in advance or prefer to hail a cab on the spot, be aware that in the whole Tainan City, there are only about 4,140 licensed taxis. The taxi density is just 4.6% of that in the Taipei/New Taipei metro area, meaning it is 20 times more difficult to hail a cab on the spot compared to Taipei or New Taipei. If you plan to make a return trip on the same or next day, be aware that taxis are even harder to find in The Crystal Resort Sun Moon Lake (in the Nantou County area), as Nantou County has only about 342 taxis. It is recommended to plan ahead. Furthermore, some taxi drivers in Tainan City flat-out refuse to use the meter. Nearly 17% of them will try to negotiate the fare on the spot—often asking far above the standard rate. If you’re not familiar with local pricing, you are an easy target. To avoid getting ripped off, it is strongly advised to book online in advance. Considering all factors, Tripool is your best choice for traveling from Tainan to The Crystal Resort Sun Moon Lake in terms of both price and service quality.

Question 4

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 5

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Tainan to The Crystal Resort Sun Moon Lake, it's better to reserve it now to secure the best price.

Question 6

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 7

Does tripool really offer private car service at a lower price? What are the price ranges for other taxi companies? What is the cheapest option?

Accepted Answer

Customers are always looking for a lower price with better service. There are Taiwan Taxi, Metro Taxi, Line Taxi, and Uber for short-range service in the Taiwan taxi market. There are CallCarBar, JoinMe, Car Plus, Easy Rent for long-range private car services. And for charter day tour services, there are KKDAY and Klook. Tripool focuses on long-distance point-to-point transportation and hourly ride service. No matter where you're from or where you'll go (of course, including Tainan to The Crystal Resort Sun Moon Lake), we guarantee there will be a vehicle available to take you there. Tripool uses AI algorithms to dispatch hundreds of cars around the island to increase efficiency and lower the price by 20~30%. Travelers can easily find that tripool is the best choice for private car service.

Question 8

How to book a hotel at the lowest price in Taiwan?

Accepted Answer

Fewer travelers book hotels through traditional travel agents, and most go through OTAs (online travel agents). It is easy to filter areas, prices, types of rooms, special needs on OTAs' websites. Still, customers can also get a 20~40% discount compared to hotels' official websites. The most popular OTAs in Taiwan are Booking.com, Agoda.com, Hotels.com, Expedia.com, and Trip.com. In general, travelers can make reservations on websites or apps. Once finishing the online payment, everything is set, and there is not necessary to double-check the reservation by phone. However, some hotels may oversell their rooms on multiple platforms. To avoid being rejected by hotels once you arrive, choose high-rated hotels with more reviews online or make a phone call to hotels to confirm again. For B&Bs (also called minsus), locals prefer to book rooms through B&Bs' websites or contact the hosts directly. Sometimes, the price is better than OTAs. The downside is that their websites don't accept foreign credit cards or guests have to do wire transfers. If you want to save all these troubles and find decent B&Bs, Airbnb and AsiaYo (a local brand) are the best alternatives.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	165 mins	175 mins	170-195 mins	180-195 mins
Price per Person	NT$3,250/person	NT$3,450/person	NT$2,350-3,000/person	NT$3,300-4,000/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Risk of no return service Higher price Risk of overcharging

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