Question 1

Is it advisable to rent a car and drive from The Pier2 Art Center to Donggang Harbor?

Accepted Answer

Travelers usually do not choose to rent or drive to Donggang Harbor. After all, leaving a car parked for multiple days means that parking fees and rental costs become a substantial expense.

Question 2

Would it be economical to take a taxi from The Pier2 Art Center to Donggang Harbor?

Accepted Answer

If you choose to take a taxi directly, in the Kaohsiung City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling 海灣交通 to try to book a ride. Based on the meter, the estimated fare is between NT$795 and 1,000. However, when considering the return trip, in Pingtung County there are only about 370 licensed taxis. This is about 4% of the number of taxis in Kaohsiung City, and its density is just 0.3% of the Taipei/New Taipei metro area, making it 310 times more difficult to hail a cab there. Although a metered taxi from central The Pier2 Art Center to central Donggang Harbor might be cheaper, if your group has five people or more, taking two taxis will be more expensive, which is not significantly different from Tripool with a 9-seater van. Unlike taxis, you do not need to split into two vehicles, and everyone can depart and arrive at the same time. Considering all factors, Tripool is your best choice for traveling from The Pier2 Art Center to Donggang Harbor in terms of both price and service quality.

Question 3

Can I add a stop location between traveling from The Pier2 Art Center to Donggang Harbor?

Accepted Answer

Passengers can request additional stops for a ride from The Pier2 Art Center to Donggang Harbor. Every 5 km of additional distance for a stop charges NT$200, whether it is along the way or not. It's necessary for the driver's extra time.

Question 4

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 5

Do tripool and the drivers provide legal car-hiring services in Kaohsiung City and Pingtung County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 6

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 7

How can I book a car with a lot of luggage or oversized objects?

Accepted Answer

In common, a 9-seater van can accommodate eight passengers with six 30" luggage. Suppose there are fewer passengers in the car. In that case, our driver can fold down the rear seats. There will be more space for oversized objects, such as surfboards, golf clubs, instruments, foldable bikes, desktop computers, etc. As long as these objects won't block the driver's sight and do no damage to the car body, passengers can put as many luggage and items as they like. But extra charge may be needed. You can find the details in the FAQ section. We suggest measuring the size, telling how many items to our online service first, and making the order afterward.

Question 8

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	60 mins	No HSR on this route	Overnight parking is expensive	65-75 mins
Price per Person	NT$410/person	N/A	N/A	NT$270-330/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	-	-	Meets urgent needs No upfront payment Cheap for short trips
Cons	Pre-booking only No cash	No HSR on this route	Overnight parking is expensive	Inconsistent quality Usually limited to 4 passengers

The Pier2 Art Center→Donggang Harbor

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