Question 1

Is taking the HSR from Ying Shan Hotel to HSR Taichung Station a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Ying Shan Hotel to HSR Taichung Station, HSR is expensive, slow, and has difficult taxi access. From the earliest departure at 06:21 to the latest at 23:27, there are up to 60 high-speed rail from Chiayi to Taichung each day. Assuming you depart from Ying Shan Hotel (Alishan Township, Chiayi County)  and head to the nearest Chiayi HSR station, a taxi ride would cost about NT$2,600 and take approximately 142 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 15 minutes. Then, take a 22-35-minute (28 min on average) HSR ride from Chiayi Station to Taichung HSR Station. The ticket price is NT$380 per person, followed by a 10-minute walk to exit the station. The entire journey, including transfers, takes a total of 3 hours and 15 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$1,030. However, in Chiayi County, there are only just over 300 licensed taxis. The taxi density is 0.4% of that in the Taipei/New Taipei metro area. In other words, hailing a taxi on the spot is 200 times more difficult than in a major city like Taipei, and since Ying Shan Hotel is not located in a downtown area, it may be impossible to find a taxi at all. Even if you are lucky enough to hail a cab, a minority of taxi drivers in Chiayi County may not use the meter, and might overcharge or take detours, especially with passengers who appear to be from out of town. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$990, and the journey takes 3 hours and 11 minutes. Choosing the HSR over a private charter will not only cost each person at least an extra NT$40 in fares but also waste extra time on transfers and waiting. Book with Tripool now! If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Ying Shan Hotel to HSR Taichung Station?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you do not need to rest in the car (since you will be the one driving), and most importantly, if you plan to make a same-day round trip, then iRent, which allows you to pick up and drop off a car on the street in the Chiayi County area, is likely your cheapest option. After registering on the iRent app, you can rent a small car for NT$115-205 per hour with an additional charge of NT$3.2 per kilometer. The estimated cost from Ying Shan Hotel to HSR Taichung Station is between NT$2450 and NT$3200 (the price difference depends on weekday/weekend rates, car model, and how soon you make the return trip after reaching your destination). Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from Ying Shan Hotel to HSR Taichung Station?

Accepted Answer

If you choose to take a taxi directly, in the Chiayi County area, you can use apps to hail a cab from 55688 Taiwan Taxi. Based on the meter, the estimated fare is between NT$3,315 and 5,000, but you could save up to NT$1,000 by booking with Tripool instead. But if you cannot book in advance or prefer to hail a cab on the spot, be aware that in the whole Chiayi County, there are only about 330 licensed taxis. The taxi density is just 0.4% of that in the Taipei/New Taipei metro area, meaning it is 200 times more difficult to hail a cab on the spot compared to Taipei or New Taipei. Furthermore, some taxi drivers in Chiayi County flat-out refuse to use the meter. Nearly 47% of them will try to negotiate the fare on the spot—often asking far above the standard rate. If you’re not familiar with local pricing, you are an easy target. To avoid getting ripped off, it is strongly advised to book online in advance. Considering all factors, Tripool is your best choice for traveling from Ying Shan Hotel to HSR Taichung Station in terms of both price and service quality.

Question 4

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Ying Shan Hotel to HSR Taichung Station, it's better to reserve it now to secure the best price.

Question 5

Do tripool and the drivers provide legal car-hiring services in Chiayi County and Taichung City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 6

Does tripool really offer private car service at a lower price? What are the price ranges for other taxi companies? What is the cheapest option?

Accepted Answer

Customers are always looking for a lower price with better service. There are Taiwan Taxi, Metro Taxi, Line Taxi, and Uber for short-range service in the Taiwan taxi market. There are CallCarBar, JoinMe, Car Plus, Easy Rent for long-range private car services. And for charter day tour services, there are KKDAY and Klook. Tripool focuses on long-distance point-to-point transportation and hourly ride service. No matter where you're from or where you'll go (of course, including Ying Shan Hotel to HSR Taichung Station), we guarantee there will be a vehicle available to take you there. Tripool uses AI algorithms to dispatch hundreds of cars around the island to increase efficiency and lower the price by 20~30%. Travelers can easily find that tripool is the best choice for private car service.

Question 7

How can I book a private car? Is it guaranteed that there will be a driver available? What is the latest time that I can reserve a driver?

Accepted Answer

If you are looking for a private car or a taxi from Ying Shan Hotel to HSR Taichung Station, input the pick-up and drop-off locations (or addresses) on our website. You will get an actual quote in just three seconds. Follow the yellow buttons, fill up your travel information, and choose the payment methods. Once you get the order ID, you will get an SMS and a confirmation email, and your order is all set. We will provide the driver's contact and the car information one day before the ride at 8 PM. We will fulfill your reservation 100%, guaranteeing that our driver will show up. It's recommended to finish the booking one day before noon. Tripool still accepts orders by 6 PM if you have an urgent request, and the latest order can come in by four hours in advance.

Question 8

How can I book a car with a lot of luggage or oversized objects?

Accepted Answer

In common, a 9-seater van can accommodate eight passengers with six 30" luggage. Suppose there are fewer passengers in the car. In that case, our driver can fold down the rear seats. There will be more space for oversized objects, such as surfboards, golf clubs, instruments, foldable bikes, desktop computers, etc. As long as these objects won't block the driver's sight and do no damage to the car body, passengers can put as many luggage and items as they like. But extra charge may be needed. You can find the details in the FAQ section. We suggest measuring the size, telling how many items to our online service first, and making the order afterward.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	190 mins	-	195-220 mins	205-220 mins
每人價格	NT$990/person	NT$1,030/person	NT$610-800/person	NT$830-1,250/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	Low-cost Flexible schedule	Meets urgent needs No upfront payment
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Difficult to find a ride Risk of overcharging

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