Question 1

Is taking the HSR from Taichung to Yilan a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from downtown Taichung to Yilan, HSR is quick but pricey. From the earliest departure at 06:05 to the latest at 23:03, there are up to 103 high-speed rail from Taichung to Nangang each day. Assuming you depart from Xitun District, Taichung City and head to the nearest Taichung HSR station, a taxi ride would cost about NT$300 and take approximately 20 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 54-81-minute (68 min on average) HSR ride from Taichung Station to Nangang HSR Station. The ticket price is NT$750 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 50 minutes with a fare of NT$900, you will arrive at your destination in Jiaoxi Township, Yilan County. The entire journey, including transfers, takes a total of 2 hours and 45 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$1,050. That said, a minority of taxi drivers in Taichung City may not use the meter, and might overcharge or take detours, especially with passengers who appear to be from out of town. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,020, and the journey takes 3 hours and 2 minutes. For long-distance travel, the HSR is indeed faster than a car by 16 minutes, but it comes with an extra transportation cost of about NT$120. Therefore, for those who are not in a major hurry, booking with Tripool is the more cost-effective option. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Taichung to Yilan?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you do not need to rest in the car (since you will be the one driving), and most importantly, if you plan to make a same-day round trip, then iRent, which allows you to pick up and drop off a car on the street in the Taichung City area, is likely your cheapest option. After registering on the iRent app, you can rent a small car for NT$115-205 per hour with an additional charge of NT$3.2 per kilometer. The estimated cost from Taichung (Xitun District) to Yilan (Jiaoxi Township) is between NT$2850 and NT$3600 (the price difference depends on weekday/weekend rates, car model, and how soon you make the return trip after reaching your destination). Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from Taichung to Yilan?

Accepted Answer

If you choose to take a taxi directly, in the Taichung City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 龍興計程車行永福站無線車隊, 天誠衛星計程車, 大都會衛星車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$5,225 and 6,300, but you could save up to NT$2,200 by booking with Tripool instead. However, when considering the return trip, in Yilan County there are only about 750 licensed taxis. This is about 10% of the number of taxis in Taichung City, and its density is just 0.9% of the Taipei/New Taipei metro area, making it 120 times more difficult to hail a cab there. Furthermore, some taxi drivers in Taichung City flat-out refuse to use the meter. Nearly 27% of them will try to negotiate the fare on the spot—often asking far above the standard rate. If you’re not familiar with local pricing, you are an easy target. To avoid getting ripped off, it is strongly advised to book online in advance. Considering all factors, Tripool is your best choice for traveling from Taichung to Yilan in terms of both price and service quality.

Question 4

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 5

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Taichung to Yilan, it's better to reserve it now to secure the best price.

Question 6

Can I add a stop location between traveling from Taichung to Yilan?

Accepted Answer

Passengers can request additional stops for a ride from Taichung to Yilan. Every 5 km of additional distance for a stop charges NT$200, whether it is along the way or not. It's necessary for the driver's extra time.

Question 7

How can I book a round trip? Is it cheaper to hire a driver for a return trip?

Accepted Answer

Every order can only reserve one car, and it is easier for passengers to make any change or cancelation. Please make two separate bookings on the website or the app if passengers need a round trip. There is no particular promotion about a round trip for now, but it's welcome to use any coupon for each ride.

Question 8

Is there any regulation or purpose limit for hiring a driver and a car?

Accepted Answer

Whether going from Taichung to Yilan or to anywhere in Taiwan, tripool can be your driver for long-distance traveling. You can reserve a ride online for all kinds of purposes, such as a private day trip, attending a wedding, checking out from a hospital, going hiking/camping, moving, a business trip, picking up your pet, or airport transfer. As long as your reservation is made one day before by 6 pm, tripool guarantees a car for you tomorrow. If you need a receipt for a business trip, you can provide your company's title and tax ID on the checkout page. We will send the receipt which is accepted by the government via email within a week.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	180 mins	165 mins	185-210 mins	185-195 mins
Price per Person	NT$1,020/person	NT$1,050/person	NT$710-900/person	NT$1,310-1,580/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price Risk of overcharging

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