Question 1

Is taking the HSR from 新泰游泳池 to Kaohsiung Airport (KHH) a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from 新泰游泳池 to Kaohsiung Airport (KHH), HSR is comfortable and quick but pricey. From the earliest departure at 06:34 to the latest at 21:50, there are up to 77 high-speed rail from Banqiao to Zuoying each day. Assuming you depart from 新泰游泳池 (Xinzhuang District, New Taipei City)  and head to the nearest Banqiao HSR station, a taxi ride would cost about NT$200 and take approximately 19 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 86-126-minute (105 min on average) HSR ride from Banqiao Station to Zuoying HSR Station. The ticket price is NT$1,460 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 29 minutes with a fare of NT$500, you will arrive at your destination at Kaohsiung Airport (KHH) (Xiaogang District, Kaohsiung City). The entire journey, including transfers, takes a total of 3 hours and 3 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$1,640. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,340, and the journey takes 4 hours and 24 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$1,200. Therefore, for those who are not in a major hurry, you may consider a cheaper and door-to-door private transfer option, like Tripool. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from 新泰游泳池 to Kaohsiung Airport (KHH)?

Accepted Answer

Travelers usually do not choose to rent or drive to Kaohsiung Airport (KHH). After all, leaving a car parked for multiple days means that parking fees and rental costs become a substantial expense.

Question 3

Would it be economical to take a taxi from 新泰游泳池 to Kaohsiung Airport (KHH)?

Accepted Answer

If you choose to take a taxi directly, in the New Taipei City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling 興家計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$8,790 and 10,500, but you could save up to NT$5,100 by booking with Tripool instead. Considering all factors, Tripool is your best choice for traveling from 新泰游泳池 to Kaohsiung Airport (KHH) in terms of both price and service quality.

Question 4

Do tripool and the drivers provide legal car-hiring services in New Taipei City and Kaohsiung City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 5

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from 新泰游泳池 to Kaohsiung Airport (KHH), it's better to reserve it now to secure the best price.

Question 6

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 7

What are included in the service fee? Is there any extra charge or hidden fee?

Accepted Answer

The quote on the website and the app already include the car rental fee, driver's fare, cost of gasoline, toll fee, insurance, and tips. Passengers don't have to pay for the driver's meals and accommodation fees. There is no other hidden fee. What passengers see on the website is the actual price.

Question 8

How can I book a car with a lot of luggage or oversized objects?

Accepted Answer

In common, a 9-seater van can accommodate eight passengers with six 30" luggage. Suppose there are fewer passengers in the car. In that case, our driver can fold down the rear seats. There will be more space for oversized objects, such as surfboards, golf clubs, instruments, foldable bikes, desktop computers, etc. As long as these objects won't block the driver's sight and do no damage to the car body, passengers can put as many luggage and items as they like. But extra charge may be needed. You can find the details in the FAQ section. We suggest measuring the size, telling how many items to our online service first, and making the order afterward.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	265 mins	185 mins	Overnight parking is expensive	270-280 mins
Price per Person	NT$1,340/person	NT$1,640/person	N/A	NT$2,200-2,630/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	-	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Overnight parking is expensive	Inconsistent quality Usually limited to 4 passengers Higher price

新泰游泳池→Kaohsiung Airport (KHH)

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