Question 1

Is taking the HSR from Chiayi to Taitung a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Chiayi to Taitung, HSR is expensive and slow. From the earliest departure at 06:59 to the latest at 23:30, there are up to 60 high-speed rail from Chiayi to Zuoying each day. Assuming you depart from Chiayi (West District, Chiayi City)  and head to the nearest Chiayi HSR station, a taxi ride would cost about NT$400 and take approximately 23 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 15 minutes. Then, take a 29-31-minute (30 min on average) HSR ride from Chiayi Station to Zuoying HSR Station. The ticket price is NT$410 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 234 minutes with a fare of NT$5,900, you will arrive at your destination at Taitung (Taitung City, Taitung County). The entire journey, including transfers, takes a total of 5 hours and 12 minutes. Assuming one person traveling alone, the total transportation cost is NT$6,710. In contrast, if you use Tripool for a door-to-door private car service, it will only cost NT$6,580, and the journey takes 4 hours and 51 minutes. Choosing the HSR over a private charter will not only cost at least an extra NT$130 in fares but also waste an additional 21 minutes on transfers and waiting. Book with Tripool now!

Question 2

Is it advisable to rent a car and drive from Chiayi to Taitung?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 5 rental car companies, such as 蘋果國際租賃, 阿里山國際通運, 仟捷租賃, available in the West District, Chiayi City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Chiayi and Taitung, the estimated cost for a sedan is NT$3900 or NT$6900 for a 9-seater van. This is, of course, cheaper than taking a taxi. But if you only need a one-way trip and will return a day or more later, then renting a car is very inconvenient. Moreover, the rental location may be some distance from Chiayi, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Chiayi to Taitung?

Accepted Answer

If you choose to take a taxi directly, in the Chiayi City area, you can use apps to hail a cab from 55688 Taiwan Taxi, and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 大嘉義計程車, 大嘉義高鐵車隊, 嘉義博愛無線計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$5,395 and 6,500. However, when considering the return trip, in Taitung County there are only about 350 licensed taxis. This is about 70% of the number of taxis in Chiayi City, and its density is just 0.2% of the Taipei/New Taipei metro area, making it 410 times more difficult to hail a cab there. Although a metered taxi from central Chiayi to central Taitung might be cheaper, if your group has five people or more, taking two taxis will be more expensive; booking a 9-seater van with Tripool could save you up to NT$2,200. Considering all factors, Tripool is your best choice for traveling from Chiayi to Taitung in terms of both price and service quality.

Question 4

How can I book a private car? Is it guaranteed that there will be a driver available? What is the latest time that I can reserve a driver?

Accepted Answer

If you are looking for a private car or a taxi from Chiayi to Taitung, input the pick-up and drop-off locations (or addresses) on our website. You will get an actual quote in just three seconds. Follow the yellow buttons, fill up your travel information, and choose the payment methods. Once you get the order ID, you will get an SMS and a confirmation email, and your order is all set. We will provide the driver's contact and the car information one day before the ride at 8 PM. We will fulfill your reservation 100%, guaranteeing that our driver will show up. It's recommended to finish the booking one day before noon. Tripool still accepts orders by 6 PM if you have an urgent request, and the latest order can come in by four hours in advance.

Question 5

Does tripool provide child car seats for private transportation service between Chiayi to Taitung?

Accepted Answer

According to the law in Taiwan, all passengers have to fasten seat belts, no matter what ages they are. For a baby below 4-year-old or a young child who cannot comfortably be on the seat with a seat belt, it is necessary to use a car seat or a safety booster. There is a check box for renting a baby car seat or a child safety booster on the check-out page. Each rental fee is NT$300. If you need multiple car seats/boosters or you need an infant car seat, please check with our online customer service first. Tripool encourages parents to bring their car seats and boosters, and, of course, it is free of charge.

Question 6

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 7

Do tripool and the drivers provide legal car-hiring services in Chiayi City and Taitung County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 8

Where should I choose as a pick-up or a drop-off location if going to Taitung from Chiayi?

Accepted Answer

Tripool offers a point-to-point private car service in Taiwan. As long as the destination connects to a road or can be searched on Google Maps, we assure you that a car can send you there. Try inputting your home/office address or a hotel's name in the search bar, and our driver will pick you up punctually and travel to a hotel or an airport with ease.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	290 mins	-	320-350 mins	295-305 mins
每人價格	NT$6,580/person	NT$6,710/person	NT$3,900/person	NT$5,400-6,500/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	Low-cost Flexible schedule	Meets urgent needs No upfront payment Cheap for short trips
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers

Chiayi→Taitung: hire a driver is the fastest, and car rental is the cheapest

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