Question 1

Is taking the HSR from Donggang Harbor to TRA Yilan Station a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Donggang Harbor to TRA Yilan Station, HSR is quick but pricey and has difficult taxi access. From the earliest departure at 05:50 to the latest at 22:10, there are up to 87 high-speed rail from Zuoying to Nangang each day. Assuming you depart from Donggang Harbor (Donggang Township, Pingtung County)  and head to the nearest Zuoying HSR station, a taxi ride would cost about NT$1,400 and take approximately 59 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 105-145-minute (125 min on average) HSR ride from Zuoying Station to Nangang HSR Station. The ticket price is NT$1,530 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 61 minutes with a fare of NT$1,500, you will arrive at your destination at TRA Yilan Station (Yilan City, Yilan County). The entire journey, including transfers, takes a total of 4 hours and 35 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$2,260. However, in Pingtung County, there are only just over 400 licensed taxis. The taxi density is 0.3% of that in the Taipei/New Taipei metro area. In other words, hailing a taxi on the spot is 300 times more difficult than in a major city like Taipei, and since Donggang Harbor is not located in a downtown area, it may be impossible to find a taxi at all. Even if you are lucky enough to hail a cab, a minority of taxi drivers in Pingtung County may not use the meter, and might overcharge or take detours, especially with passengers who appear to be from out of town. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,970, and the journey takes 5 hours and 52 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$1,160. Therefore, for those who are not in a major hurry, you may consider a cheaper and door-to-door private transfer option, like Tripool. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Donggang Harbor to TRA Yilan Station?

Accepted Answer

If you are considering renting a car, unfortunately, there are likely no rental companies in the vicinity of Donggang Harbor. If you do not want to spend extra time traveling to a nearby city to rent a car, nor spend NT$8,690 on a taxi to TRA Yilan Station, then a direct Tripool private car is your best option.

Question 3

Would it be economical to take a taxi from Donggang Harbor to TRA Yilan Station?

Accepted Answer

If you choose to take a taxi directly, in the Pingtung County area, you can use apps to hail a cab from 55688 Taiwan Taxi and Yoxi, and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Donggang Harbor, such as 東中計程車, 碧信汽車行, 小琉球計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$8,690 and 13,000, but you could save up to NT$5,100 by booking with Tripool instead. But if you cannot book in advance or prefer to hail a cab on the spot, be aware that in the whole Pingtung County, there are only about 370 licensed taxis. The taxi density is just 0.3% of that in the Taipei/New Taipei metro area, meaning it is 300 times more difficult to hail a cab on the spot compared to Taipei or New Taipei. If you plan to make a return trip on the same or next day, be aware that taxis in Yilan City, Yilan County are also not easy to find. It is recommended to plan ahead. Furthermore, some taxi drivers in Pingtung County flat-out refuse to use the meter. Nearly 29% of them will try to negotiate the fare on the spot—often asking far above the standard rate. If you’re not familiar with local pricing, you are an easy target. To avoid getting ripped off, it is strongly advised to book online in advance. Considering all factors, Tripool is your best choice for traveling from Donggang Harbor to TRA Yilan Station in terms of both price and service quality.

Question 4

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Donggang Harbor to TRA Yilan Station, it's better to reserve it now to secure the best price.

Question 5

Do tripool and the drivers provide legal car-hiring services in Pingtung County and Yilan County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 6

What car models do tripool offer for hire? Can I rent a 9-seater van?

Accepted Answer

Tripool provides 5-seater sedans, SUVs, and 9-seater vans for private car service. Toyota, Ford, Volkswagen are the most used brands, and there are also a few Lexus, Tesla, and Mercedes-Benz. All vehicles are legal, in good condition, non-smoking, and with up to $5 million insurance. If you have special requests or passengers are more than 8, tripool can arrange a VW Crafter, a 20-seater minibus, or a 40-seater tour bus. Please fill up the request form on our homepage, and we will provide a quote.

Question 7

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 8

How can I book a car with a lot of luggage or oversized objects?

Accepted Answer

In common, a 9-seater van can accommodate eight passengers with six 30" luggage. Suppose there are fewer passengers in the car. In that case, our driver can fold down the rear seats. There will be more space for oversized objects, such as surfboards, golf clubs, instruments, foldable bikes, desktop computers, etc. As long as these objects won't block the driver's sight and do no damage to the car body, passengers can put as many luggage and items as they like. But extra charge may be needed. You can find the details in the FAQ section. We suggest measuring the size, telling how many items to our online service first, and making the order afterward.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	350 mins	-	No rental cars in this area	365-380 mins
Price per Person	NT$1,970/person	NT$2,260/person	N/A	NT$2,170-3,250/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	-	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	No rental cars in this area	Inconsistent quality Risk of no return service Higher price Risk of overcharging

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