Question 1

Is it advisable to rent a car and drive from Dulan Surf Shop to HSR Zuoying Station?

Accepted Answer

If you are considering renting a car, unfortunately, there are likely no rental companies in the vicinity of Dulan Surf Shop. If you do not want to spend extra time traveling to a nearby city to rent a car, nor spend a large sum of money on a taxi to HSR Zuoying Station, then a direct Tripool private car is your best option.

Question 2

Would it be economical to take a taxi from Dulan Surf Shop to HSR Zuoying Station?

Accepted Answer

If you choose to take a taxi directly, in the Taitung County area, you can use apps to hail a cab from 55688 Taiwan Taxi. Based on the meter, the estimated fare is between NT$4,620 and 6,900, but you could save up to NT$700 by booking with Tripool instead. But if you cannot book in advance or prefer to hail a cab on the spot, be aware that in the whole Taitung County, there are only about 350 licensed taxis. The taxi density is just 0.2% of that in the Taipei/New Taipei metro area, meaning it is 400 times more difficult to hail a cab on the spot compared to Taipei or New Taipei. Furthermore, some taxi drivers in Taitung County flat-out refuse to use the meter. Nearly 47% of them will try to negotiate the fare on the spot—often asking far above the standard rate. If you’re not familiar with local pricing, you are an easy target. To avoid getting ripped off, it is strongly advised to book online in advance. Considering all factors, Tripool is your best choice for traveling from Dulan Surf Shop to HSR Zuoying Station in terms of both price and service quality.

Question 3

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 4

Does tripool provide child car seats for private transportation service between Dulan Surf Shop to HSR Zuoying Station?

Accepted Answer

According to the law in Taiwan, all passengers have to fasten seat belts, no matter what ages they are. For a baby below 4-year-old or a young child who cannot comfortably be on the seat with a seat belt, it is necessary to use a car seat or a safety booster. There is a check box for renting a baby car seat or a child safety booster on the check-out page. Each rental fee is NT$300. If you need multiple car seats/boosters or you need an infant car seat, please check with our online customer service first. Tripool encourages parents to bring their car seats and boosters, and, of course, it is free of charge.

Question 5

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Dulan Surf Shop to HSR Zuoying Station, it's better to reserve it now to secure the best price.

Question 6

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 7

Where should I choose as a pick-up or a drop-off location if going to HSR Zuoying Station from Dulan Surf Shop?

Accepted Answer

Tripool offers a point-to-point private car service in Taiwan. As long as the destination connects to a road or can be searched on Google Maps, we assure you that a car can send you there. Try inputting your home/office address or a hotel's name in the search bar, and our driver will pick you up punctually and travel to a hotel or an airport with ease.

Question 8

Is there any regulation or purpose limit for hiring a driver and a car?

Accepted Answer

Whether going from Dulan Surf Shop to HSR Zuoying Station or to anywhere in Taiwan, tripool can be your driver for long-distance traveling. You can reserve a ride online for all kinds of purposes, such as a private day trip, attending a wedding, checking out from a hospital, going hiking/camping, moving, a business trip, picking up your pet, or airport transfer. As long as your reservation is made one day before by 6 pm, tripool guarantees a car for you tomorrow. If you need a receipt for a business trip, you can provide your company's title and tax ID on the checkout page. We will send the receipt which is accepted by the government via email within a week.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	275 mins	-	No rental cars in this area	290-305 mins
每人價格	NT$2,080/person	N/A	N/A	NT$1,540-2,300/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	-	-	Meets urgent needs No upfront payment
缺點	Pre-booking only No cash	No HSR on this route	No rental cars in this area	Inconsistent quality Difficult to find a ride Risk of overcharging

Dulan Surf Shop→HSR Zuoying Station

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