Question 1

Is taking the HSR from Sun Moon Lake Hotel to TRA Tainan Station a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Sun Moon Lake Hotel to TRA Tainan Station, HSR is expensive, slow, and has difficult taxi access. From the earliest departure at 06:25 to the latest at 23:07, there are up to 74 high-speed rail from Taichung to Tainan each day. Assuming you depart from Sun Moon Lake Hotel (Yuchi Township, Nantou County)  and head to the nearest Taichung HSR station, a taxi ride would cost about NT$2,500 and take approximately 70 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 36-54-minute (45 min on average) HSR ride from Taichung Station to Tainan HSR Station. The ticket price is NT$650 per person, followed by a 5-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 24 minutes with a fare of NT$300, you will arrive at your destination at TRA Tainan Station (East District, Tainan City). The entire journey, including transfers, takes a total of 2 hours and 44 minutes. Assuming one person traveling alone, the total transportation cost is NT$3,450. However, in Nantou County, there are only just over 300 licensed taxis. The taxi density is 0.2% of that in the Taipei/New Taipei metro area. In other words, hailing a taxi on the spot is 500 times more difficult than in a major city like Taipei, and since Sun Moon Lake Hotel is not located in a downtown area, it may be impossible to find a taxi at all. Even if you are lucky enough to hail a cab, a minority of taxi drivers in Nantou County may not use the meter, and might overcharge or take detours, especially with passengers who appear to be from out of town. In contrast, if you use Tripool for a door-to-door private car service, it will only cost NT$3,140, and the journey takes 2 hours and 39 minutes. Choosing the HSR over a private charter will not only cost at least an extra NT$310 in fares but also waste an additional 5 minutes on transfers and waiting. Book with Tripool now!

Question 2

Is it advisable to rent a car and drive from Sun Moon Lake Hotel to TRA Tainan Station?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you do not need to rest in the car (since you will be the one driving), and most importantly, if you plan to make a same-day round trip, then iRent, which allows you to pick up and drop off a car on the street in the Nantou County area, is likely your cheapest option. After registering on the iRent app, you can rent a small car for NT$115-205 per hour with an additional charge of NT$3.2 per kilometer. The estimated cost from Sun Moon Lake Hotel to TRA Tainan Station is between NT$2350 and NT$3050 (the price difference depends on weekday/weekend rates, car model, and how soon you make the return trip after reaching your destination). Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from Sun Moon Lake Hotel to TRA Tainan Station?

Accepted Answer

If you choose to take a taxi directly, in the Nantou County area, you can use apps to hail a cab from 55688 Taiwan Taxi and Yoxi, and if you cannot hail a cab on the street, you can also consider calling the only neighborhood taxi company in Yuchi Township, Nantou County, 日月星光計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$4,175 and 6,300, but you could save up to NT$3,200 by booking with Tripool instead. But if you cannot book in advance or prefer to hail a cab on the spot, be aware that in the whole Nantou County, there are only about 340 licensed taxis. The taxi density is just 0.2% of that in the Taipei/New Taipei metro area, meaning it is 500 times more difficult to hail a cab on the spot compared to Taipei or New Taipei. If you plan to make a return trip on the same or next day, be aware that taxis in East District, Tainan City are also not easy to find. It is recommended to plan ahead. Furthermore, some taxi drivers in Nantou County flat-out refuse to use the meter. Nearly 58% of them will try to negotiate the fare on the spot—often asking far above the standard rate. If you’re not familiar with local pricing, you are an easy target. To avoid getting ripped off, it is strongly advised to book online in advance. Considering all factors, Tripool is your best choice for traveling from Sun Moon Lake Hotel to TRA Tainan Station in terms of both price and service quality.

Question 4

Do tripool and the drivers provide legal car-hiring services in Nantou County and Tainan City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 5

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 6

Does tripool really offer private car service at a lower price? What are the price ranges for other taxi companies? What is the cheapest option?

Accepted Answer

Customers are always looking for a lower price with better service. There are Taiwan Taxi, Metro Taxi, Line Taxi, and Uber for short-range service in the Taiwan taxi market. There are CallCarBar, JoinMe, Car Plus, Easy Rent for long-range private car services. And for charter day tour services, there are KKDAY and Klook. Tripool focuses on long-distance point-to-point transportation and hourly ride service. No matter where you're from or where you'll go (of course, including Sun Moon Lake Hotel to TRA Tainan Station), we guarantee there will be a vehicle available to take you there. Tripool uses AI algorithms to dispatch hundreds of cars around the island to increase efficiency and lower the price by 20~30%. Travelers can easily find that tripool is the best choice for private car service.

Question 7

What are included in the service fee? Is there any extra charge or hidden fee?

Accepted Answer

The quote on the website and the app already include the car rental fee, driver's fare, cost of gasoline, toll fee, insurance, and tips. Passengers don't have to pay for the driver's meals and accommodation fees. There is no other hidden fee. What passengers see on the website is the actual price.

Question 8

Can I call a taxi right away from tripool website?

Accepted Answer

As long as you can choose the date, time, and finish the booking on our website or the app, tripool guarantees our driver will show up. However, tripool is not a ride-hailing yellow cab company. All the reservations have to be pre-booked. If you want to go to TRA Tainan Station from Sun Moon Lake Hotel, the soonest is finishing the booking four hours in advance.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	160 mins	-	165-190 mins	175-190 mins
Price per Person	NT$3,140/person	NT$3,450/person	NT$2,350-3,050/person	NT$4,180-6,300/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Risk of no return service Higher price Risk of overcharging

Sun Moon Lake Hotel→TRA Tainan Station

Tripool is also listed on KKDAY and KLOOK

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