Question 1

Is taking the HSR from Taipei to LaLaport Taichung a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from downtown Taipei to LaLaport Taichung, HSR is comfortable and quick but pricey. From the earliest departure at 06:26 to the latest at 23:00, there are up to 102 high-speed rail from Taipei to Taichung each day. Assuming you depart from Zhongzheng District, Taipei City, you may walk or take a bus—if available—to Taipei HSR station. Including walking to the platform, buying a ticket, and waiting for the train, it takes at least 25 minutes. Then, take a 47-66-minute (57 min on average) HSR ride from Taipei Station to Taichung HSR Station. The ticket price is NT$700 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 32 minutes with a fare of NT$400, you will arrive at your destination at LaLaport Taichung (East District, Taichung City). The entire journey, including transfers, takes a total of 2 hours and 4 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$800. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$650, and the journey takes 2 hours and 25 minutes. For long-distance travel, the HSR is indeed faster than a car by 21 minutes, but it comes with an extra transportation cost of about NT$600. Therefore, for those who are not in a major hurry, booking with Tripool is the more cost-effective option. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Taipei to LaLaport Taichung?

Accepted Answer

Travelers usually do not choose to rent or drive to LaLaport Taichung. After all, leaving a car parked for multiple days means that parking fees and rental costs become a substantial expense.

Question 3

Would it be economical to take a taxi from Taipei to LaLaport Taichung?

Accepted Answer

If you choose to take a taxi directly, in the Taipei City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 廣利交通, 多元化計程車, 聖欽衛星車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$4,215 and 5,100, but you could save up to NT$2,500 by booking with Tripool instead. Considering all factors, Tripool is your best choice for traveling from Taipei to LaLaport Taichung in terms of both price and service quality.

Question 4

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 5

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Taipei to LaLaport Taichung, it's better to reserve it now to secure the best price.

Question 6

How can I book a private car? Is it guaranteed that there will be a driver available? What is the latest time that I can reserve a driver?

Accepted Answer

If you are looking for a private car or a taxi from Taipei to LaLaport Taichung, input the pick-up and drop-off locations (or addresses) on our website. You will get an actual quote in just three seconds. Follow the yellow buttons, fill up your travel information, and choose the payment methods. Once you get the order ID, you will get an SMS and a confirmation email, and your order is all set. We will provide the driver's contact and the car information one day before the ride at 8 PM. We will fulfill your reservation 100%, guaranteeing that our driver will show up. It's recommended to finish the booking one day before noon. Tripool still accepts orders by 6 PM if you have an urgent request, and the latest order can come in by four hours in advance.

Question 7

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 8

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	145 mins	125 mins	Overnight parking is expensive	150-160 mins
每人價格	NT$650/person	NT$800/person	N/A	NT$1,060-1,280/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	-	Meets urgent needs No upfront payment
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Overnight parking is expensive	Inconsistent quality Usually limited to 4 passengers Higher price

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