Question 1

Is taking the HSR from Taoyuan Airport (TPE) to Farglory Ocean Park a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Taoyuan Airport (TPE) to Farglory Ocean Park, HSR is expensive and slow. From the earliest departure at 06:49 to the latest at 23:24, there are up to 72 high-speed rail from Taoyuan to Nangang each day. Assuming you depart from Taoyuan Airport (TPE) (Dayuan District, Taoyuan City)  and head to the nearest Taoyuan HSR station, a taxi ride would cost about NT$400 and take approximately 20 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 15 minutes. Then, take a 27-34-minute (32 min on average) HSR ride from Taoyuan Station to Nangang HSR Station. The ticket price is NT$200 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 252 minutes with a fare of NT$5,700, you will arrive at your destination at Farglory Ocean Park (Shoufeng Township, Hualien County). The entire journey, including transfers, takes a total of 5 hours and 29 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$1,730. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,710, and the journey takes 4 hours and 48 minutes. Choosing the HSR over a private charter will not only cost each person at least an extra NT$20 in fares but also waste an additional 41 minutes on transfers and waiting. Book with Tripool now! If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Taoyuan Airport (TPE) to Farglory Ocean Park?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 25 rental car companies, such as 展鑫租賃, 萬事通租車, 新樣租賃, available in the Taoyuan Airport (TPE) - Dayuan District, Taoyuan City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Taoyuan Airport (TPE) and Farglory Ocean Park, the estimated cost for a sedan is NT$3500 or NT$6500 for a 9-seater van. This is, of course, cheaper than taking a taxi.  If you plan to sightsee along the way to Farglory Ocean Park, renting a car for the day is certainly convenient and affordable, but it means the driver will not get to relax or fully enjoy the trip. Moreover, the rental location may be some distance from Taoyuan Airport (TPE), and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Taoyuan Airport (TPE) to Farglory Ocean Park?

Accepted Answer

If you choose to take a taxi directly, in the Taoyuan City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Taoyuan Airport (TPE), such as 大園多元化計程車聯合車隊, 游輝益自營計程車, 菓林計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$5,760 and 6,900, which is not significantly different from Tripool. By comparison, Tripool offers a fixed, transparent fare that will not change due to traffic or detours. However, when considering the return trip, in Hualien County there are only about 1,010 licensed taxis. This is about 20% of the number of taxis in Taoyuan City, and its density is just 0.5% of the Taipei/New Taipei metro area, making it 190 times more difficult to hail a cab there. Considering all factors, Tripool is your best choice for traveling from Taoyuan Airport (TPE) to Farglory Ocean Park in terms of both price and service quality.

Question 4

How to estimate the pick-up time for airport transportation service?

Accepted Answer

Generally, international travelers have to reach the airport to check-in at least 2 hours before departure. However, we highly recommend having another 30 minutes buffer time. Taking a ride from Taichung City to Taoyuan Airport, for example, takes 1.5 hours to travel on a regular day. If your flight is 10 AM, it's better to schedule a taxi before 6 AM. After a plane landing, Taiwan citizens may take 30~40 minutes to collect their luggage but 60~90 minutes for foreigners. To avoid extra cost, reserving a taxi one hour later the arrival is ideal.

Question 5

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 6

Can I take tripool leaving an airport in Taiwan? Or I can only wait for a quarantine taxi?

Accepted Answer

According to the latest Taiwan government announcement, all international inbound travelers cannot take public transportations but only wait for quarantine taxis. If you go to a quarantine hotel near Taipei, it takes around 5 to 10 minutes to leave the airport. Bad news for passengers who will travel down to Taichung or Kaohsiung, it may take up to one hour to wait for a quarantine taxi at the airport. There is no timeline for when the government will loose the regulation. Our suggestion is staying a hotel near Taipei. It is not only the waiting time at the airport for a taxi is shorter, but always it is easier to find an available room in Taipei. After 14-day quarantine, you are welcome to reserve a ride from the hotel to your home or dormitory. Tripool guarantees to provide private car service from anywhere to everywhere in Taiwan.

Question 7

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Taoyuan Airport (TPE) to Farglory Ocean Park, it's better to reserve it now to secure the best price.

Question 8

Can I call a taxi right away from tripool website?

Accepted Answer

As long as you can choose the date, time, and finish the booking on our website or the app, tripool guarantees our driver will show up. However, tripool is not a ride-hailing yellow cab company. All the reservations have to be pre-booked. If you want to go to Farglory Ocean Park from Taoyuan Airport (TPE), the soonest is finishing the booking four hours in advance.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	290 mins	-	320-350 mins	295-305 mins
每人價格	NT$1,710/person	NT$1,730/person	NT$880/person	NT$1,440-1,730/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	Low-cost Flexible schedule	Meets urgent needs No upfront payment
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers

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