Question 1

Is taking the HSR from Taroko Gorge to Kenting a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Taroko Gorge to Kenting, HSR is expensive, slow, and has difficult taxi access. From the earliest departure at 06:15 to the latest at 22:05, there are up to 87 high-speed rail from Nangang to Zuoying each day. Assuming you depart from Taroko Gorge (Xiulin Township, Hualien County)  and head to the nearest Nangang HSR station, a taxi ride would cost about NT$4,700 and take approximately 199 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 105-145-minute (125 min on average) HSR ride from Nangang Station to Zuoying HSR Station. The ticket price is NT$1,530 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 144 minutes with a fare of NT$3,600, you will arrive at your destination at Kenting (Hengchun Township, Pingtung County). The entire journey, including transfers, takes a total of 8 hours and 18 minutes. Assuming one person traveling alone, the total transportation cost is NT$9,830. However, in Hualien County, there are only just over 1,000 licensed taxis. The taxi density is 0.5% of that in the Taipei/New Taipei metro area. In other words, hailing a taxi on the spot is 200 times more difficult than in a major city like Taipei, and since Taroko Gorge is not located in a downtown area, it may be impossible to find a taxi at all. Even if you are lucky enough to hail a cab, a minority of taxi drivers in Hualien County may not use the meter, and might overcharge or take detours, especially with passengers who appear to be from out of town. In contrast, if you use Tripool for a door-to-door private car service, it will only cost NT$8,750, and the journey takes 7 hours and 17 minutes. Choosing the HSR over a private charter will not only cost at least an extra NT$1,080 in fares but also waste an additional 61 minutes on transfers and waiting. Book with Tripool now!

Question 2

Is it advisable to rent a car and drive from Taroko Gorge to Kenting?

Accepted Answer

If you are considering renting a car, unfortunately, there are likely no rental companies in the vicinity of Taroko Gorge. If you do not want to spend extra time traveling to a nearby city to rent a car, nor spend a large sum of money on a taxi to Kenting, then a direct Tripool private car is your best option.

Question 3

Would it be economical to take a taxi from Taroko Gorge to Kenting?

Accepted Answer

If you choose to take a taxi directly, in the Hualien County area, you can use apps to hail a cab from 55688 Taiwan Taxi. Based on the meter, the estimated fare is between NT$6,685 and 10,000, but you could save up to NT$1,300 by booking with Tripool instead. But if you cannot book in advance or prefer to hail a cab on the spot, be aware that in the whole Hualien County, there are only about 1,010 licensed taxis. The taxi density is just 0.5% of that in the Taipei/New Taipei metro area, meaning it is 200 times more difficult to hail a cab on the spot compared to Taipei or New Taipei. If you plan to make a return trip on the same or next day, be aware that taxis are even harder to find in Kenting (in the Pingtung County area), as Pingtung County has only about 368 taxis. It is recommended to plan ahead. Furthermore, some taxi drivers in Hualien County flat-out refuse to use the meter. Nearly 32% of them will try to negotiate the fare on the spot—often asking far above the standard rate. If you’re not familiar with local pricing, you are an easy target. To avoid getting ripped off, it is strongly advised to book online in advance. Considering all factors, Tripool is your best choice for traveling from Taroko Gorge to Kenting in terms of both price and service quality.

Question 4

How can I book a round trip? Is it cheaper to hire a driver for a return trip?

Accepted Answer

Every order can only reserve one car, and it is easier for passengers to make any change or cancelation. Please make two separate bookings on the website or the app if passengers need a round trip. There is no particular promotion about a round trip for now, but it's welcome to use any coupon for each ride.

Question 5

Does tripool provide charter tour services? Is there a price list that I can check first?

Accepted Answer

Tripool provides private day tours and charter services all around the island, including Kenting and Taroko Gorge. Tourists are welcome to choose from point-to-point transportation service to 2~12 hours private trip service. The price is 100% transparent without any hidden fee. What you see on the website/app is the actual price. There is no need to email us or even make a phone call to verify. The full-day service price may not be lower than other providers. But if you only need a few hours or just a one-way transfer service, we can guarantee that our price is the most competitive in the market and tripool is the best choice. We offer 5-seater sedans, SUVs, and 9-seater vans. If your group is more than 9, we can arrange a bigger bus for you.

Question 6

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 7

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Taroko Gorge to Kenting, it's better to reserve it now to secure the best price.

Question 8

How to book a hotel at the lowest price in Taiwan?

Accepted Answer

Fewer travelers book hotels through traditional travel agents, and most go through OTAs (online travel agents). It is easy to filter areas, prices, types of rooms, special needs on OTAs' websites. Still, customers can also get a 20~40% discount compared to hotels' official websites. The most popular OTAs in Taiwan are Booking.com, Agoda.com, Hotels.com, Expedia.com, and Trip.com. In general, travelers can make reservations on websites or apps. Once finishing the online payment, everything is set, and there is not necessary to double-check the reservation by phone. However, some hotels may oversell their rooms on multiple platforms. To avoid being rejected by hotels once you arrive, choose high-rated hotels with more reviews online or make a phone call to hotels to confirm again. For B&Bs (also called minsus), locals prefer to book rooms through B&Bs' websites or contact the hosts directly. Sometimes, the price is better than OTAs. The downside is that their websites don't accept foreign credit cards or guests have to do wire transfers. If you want to save all these troubles and find decent B&Bs, Airbnb and AsiaYo (a local brand) are the best alternatives.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	435 mins	-	No rental cars in this area	450-465 mins
Price per Person	NT$8,750/person	NT$9,830/person	N/A	NT$6,690-10,000/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	-	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	No rental cars in this area	Inconsistent quality Risk of no return service Risk of overcharging

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