Question 1

Is it advisable to rent a car and drive from Taroko Gorge to TRA Hualien Station?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you need absolute flexibility in your schedule, and most importantly, if you plan to make a same-day round trip, then iRent, which allows you to pick up and drop off a car on the street in the Hualien County area, is likely your cheapest option. After registering on the iRent app, you can rent a small car for NT$115-205 per hour with an additional charge of NT$3.2 per kilometer. The estimated cost from Taroko Gorge to TRA Hualien Station is between NT$550 and NT$1000 (the price difference depends on weekday/weekend rates, car model, and how soon you make the return trip after reaching your destination). Although the estimate already includes a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 2

Would it be economical to take a taxi from Taroko Gorge to TRA Hualien Station?

Accepted Answer

If you choose to take a taxi directly, in the Hualien County area, you can use apps to hail a cab from 55688 Taiwan Taxi. Based on the meter, the estimated fare is between NT$450 and 700. However, in the whole Hualien County, there are only about 1,010 licensed taxis. The taxi density is just 0.5% of that in the Taipei/New Taipei metro area, meaning it is 200 times more difficult to hail a cab on the spot compared to Taipei or New Taipei. Furthermore, some taxi drivers in Hualien County flat-out refuse to use the meter. Nearly 32% of them will try to negotiate the fare on the spot—often asking far above the standard rate. If you’re not familiar with local pricing, you are an easy target. To avoid getting ripped off, it is strongly advised to book online in advance. Although a metered taxi from central Taroko Gorge to central TRA Hualien Station might be cheaper, you still face the risk of not being able to find a cab—or ending up with a driver who refuses to use the meter. If your group has more than four people, splitting into two taxis is inconvenient. In this case, Tripool, which offers pre-booking and reliable quality, might be a more suitable option for you. Considering all factors, Tripool is your best choice for traveling from Taroko Gorge to TRA Hualien Station in terms of both price and service quality.

Question 3

How can I book a private car? Is it guaranteed that there will be a driver available? What is the latest time that I can reserve a driver?

Accepted Answer

If you are looking for a private car or a taxi from Taroko Gorge to TRA Hualien Station, input the pick-up and drop-off locations (or addresses) on our website. You will get an actual quote in just three seconds. Follow the yellow buttons, fill up your travel information, and choose the payment methods. Once you get the order ID, you will get an SMS and a confirmation email, and your order is all set. We will provide the driver's contact and the car information one day before the ride at 8 PM. We will fulfill your reservation 100%, guaranteeing that our driver will show up. It's recommended to finish the booking one day before noon. Tripool still accepts orders by 6 PM if you have an urgent request, and the latest order can come in by four hours in advance.

Question 4

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 5

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 6

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Taroko Gorge to TRA Hualien Station, it's better to reserve it now to secure the best price.

Question 7

How to book a hotel at the lowest price in Taiwan?

Accepted Answer

Fewer travelers book hotels through traditional travel agents, and most go through OTAs (online travel agents). It is easy to filter areas, prices, types of rooms, special needs on OTAs' websites. Still, customers can also get a 20~40% discount compared to hotels' official websites. The most popular OTAs in Taiwan are Booking.com, Agoda.com, Hotels.com, Expedia.com, and Trip.com. In general, travelers can make reservations on websites or apps. Once finishing the online payment, everything is set, and there is not necessary to double-check the reservation by phone. However, some hotels may oversell their rooms on multiple platforms. To avoid being rejected by hotels once you arrive, choose high-rated hotels with more reviews online or make a phone call to hotels to confirm again. For B&Bs (also called minsus), locals prefer to book rooms through B&Bs' websites or contact the hosts directly. Sometimes, the price is better than OTAs. The downside is that their websites don't accept foreign credit cards or guests have to do wire transfers. If you want to save all these troubles and find decent B&Bs, Airbnb and AsiaYo (a local brand) are the best alternatives.

Question 8

How can I book a car with a lot of luggage or oversized objects?

Accepted Answer

In common, a 9-seater van can accommodate eight passengers with six 30" luggage. Suppose there are fewer passengers in the car. In that case, our driver can fold down the rear seats. There will be more space for oversized objects, such as surfboards, golf clubs, instruments, foldable bikes, desktop computers, etc. As long as these objects won't block the driver's sight and do no damage to the car body, passengers can put as many luggage and items as they like. But extra charge may be needed. You can find the details in the FAQ section. We suggest measuring the size, telling how many items to our online service first, and making the order afterward.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	30 mins	-	35-60 mins	45-60 mins
Price per Person	NT$1,560/person	N/A	NT$180-330/person	NT$150-230/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	-	Low-cost Flexible schedule	Meets urgent needs No upfront payment Cheap for short trips
Cons	Pre-booking only No cash	No HSR on this route	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Risk of no return service Risk of overcharging

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