Question 1

Is taking the HSR from Hotel Initial to HSR Tainan Station a good idea?

Accepted Answer

It is not recommended to take the High Speed Rail (HSR) from Hotel Initial to HSR Tainan Station. HSR is expensive, slow, involves transfer hassles, and has difficult taxi access. Although there can be up to 76 trains from Zuoying to Tainan a day, running from the first at 05:50 to the last at 22:55, once service ends for the night until early morning, alternative transportation is still required. Assuming you depart from Hotel Initial (Wandan Township, Pingtung County)  and head to the nearest Zuoying HSR station, a taxi ride would cost about NT$800 and take approximately 40 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 11-15-minute (12 min on average) HSR ride from Zuoying Station to Tainan HSR Station. The ticket price is NT$140 per person, followed by a 5-minute walk to exit the station. The entire journey, including transfers, takes a total of 1 hour and 17 minutes. Assuming 5 people traveling together (and have to split into two taxis), the average cost per person for the HSR and transfers is NT$460. However, in Pingtung County, there are only just over 400 licensed taxis. The taxi density is 0.3% of that in the Taipei/New Taipei metro area. In other words, hailing a taxi on the spot is 300 times more difficult than in a major city like Taipei. Even if you are lucky enough to hail a cab, a minority of taxi drivers in Pingtung County may not use the meter, and might overcharge or take detours, especially with passengers who appear to be from out of town. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$430, and the journey takes 1 hour and 3 minutes. Choosing the HSR over a private charter will not only cost each person at least an extra NT$30 in fares but also waste an additional 14 minutes on transfers and waiting. Book with Tripool now! If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Hotel Initial to HSR Tainan Station?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you do not need to rest in the car (since you will be the one driving), and most importantly, if you plan to make a same-day round trip, then iRent, which allows you to pick up and drop off a car on the street in the Pingtung County area, is likely your cheapest option. After registering on the iRent app, you can rent a small car for NT$115-205 per hour with an additional charge of NT$3.2 per kilometer. The estimated cost from Hotel Initial to HSR Tainan Station is between NT$1150 and NT$1700 (the price difference depends on weekday/weekend rates, car model, and how soon you make the return trip after reaching your destination). Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from Hotel Initial to HSR Tainan Station?

Accepted Answer

If you choose to take a taxi directly, in the Pingtung County area, you can use apps to hail a cab from 55688 Taiwan Taxi and Yoxi. Based on the meter, the estimated fare is between NT$1,490 and 1,800, which is not significantly different from Tripool. By comparison, Tripool offers a fixed, transparent fare that will not change due to traffic or detours. But if you cannot book in advance or prefer to hail a cab on the spot, be aware that in the whole Pingtung County, there are only about 370 licensed taxis. The taxi density is just 0.3% of that in the Taipei/New Taipei metro area, meaning it is 300 times more difficult to hail a cab on the spot compared to Taipei or New Taipei. If you plan to make a return trip on the same or next day, be aware that taxis in Guiren District, Tainan City are also not easy to find. It is recommended to plan ahead. Furthermore, some taxi drivers in Pingtung County flat-out refuse to use the meter. Nearly 29% of them will try to negotiate the fare on the spot—often asking far above the standard rate. If you’re not familiar with local pricing, you are an easy target. To avoid getting ripped off, it is strongly advised to book online in advance. Considering all factors, Tripool is your best choice for traveling from Hotel Initial to HSR Tainan Station in terms of both price and service quality.

Question 4

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Hotel Initial to HSR Tainan Station, it's better to reserve it now to secure the best price.

Question 5

Do tripool and the drivers provide legal car-hiring services in Pingtung County and Tainan City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 6

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 7

Does tripool provide child car seats for private transportation service between Hotel Initial to HSR Tainan Station?

Accepted Answer

According to the law in Taiwan, all passengers have to fasten seat belts, no matter what ages they are. For a baby below 4-year-old or a young child who cannot comfortably be on the seat with a seat belt, it is necessary to use a car seat or a safety booster. There is a check box for renting a baby car seat or a child safety booster on the check-out page. Each rental fee is NT$300. If you need multiple car seats/boosters or you need an infant car seat, please check with our online customer service first. Tripool encourages parents to bring their car seats and boosters, and, of course, it is free of charge.

Question 8

Where should I choose as a pick-up or a drop-off location if going to HSR Tainan Station from Hotel Initial?

Accepted Answer

Tripool offers a point-to-point private car service in Taiwan. As long as the destination connects to a road or can be searched on Google Maps, we assure you that a car can send you there. Try inputting your home/office address or a hotel's name in the search bar, and our driver will pick you up punctually and travel to a hotel or an airport with ease.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	65 mins	-	70-95 mins	80-95 mins
Price per Person	NT$430/person	NT$460/person	NT$460-680/person	NT$600-720/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Risk of no return service Risk of overcharging

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