Question 1

Is taking the HSR from Hotel Royal Hsinchu to National Museum of Marine Biology and Aquarium a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Hotel Royal Hsinchu to National Museum of Marine Biology and Aquarium, HSR is quick but pricey. From the earliest departure at 07:02 to the latest at 22:17, there are up to 47 high-speed rail from Hsinchu to Zuoying each day. Assuming you depart from Hotel Royal Hsinchu (East District, Hsinchu City)  and head to the nearest Hsinchu HSR station, a taxi ride would cost about NT$400 and take approximately 26 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 15 minutes. Then, take a 83-98-minute (88 min on average) HSR ride from Hsinchu Station to Zuoying HSR Station. The ticket price is NT$1,200 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 113 minutes with a fare of NT$3,000, you will arrive at your destination at National Museum of Marine Biology and Aquarium (Checheng Township, Pingtung County). The entire journey, including transfers, takes a total of 4 hours and 12 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$2,050. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,770, and the journey takes 5 hours and 2 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$1,120. Therefore, for those who are not in a major hurry, booking with Tripool is the more cost-effective option. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Hotel Royal Hsinchu to National Museum of Marine Biology and Aquarium?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 15 rental car companies, such as 百驛駒舍司, 九九租車, 新程租賃, available in the Hotel Royal Hsinchu - East District, Hsinchu City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Hotel Royal Hsinchu and National Museum of Marine Biology and Aquarium, the estimated cost for a sedan is NT$4800 or NT$7800 for a 9-seater van. This is, of course, cheaper than taking a taxi.  If you plan to sightsee along the way to National Museum of Marine Biology and Aquarium, renting a car for the day is certainly convenient and affordable, but it means the driver will not get to relax or fully enjoy the trip. Moreover, the rental location may be some distance from Hotel Royal Hsinchu, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Hotel Royal Hsinchu to National Museum of Marine Biology and Aquarium?

Accepted Answer

If you choose to take a taxi directly, in the Hsinchu City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Hotel Royal Hsinchu, such as 順達計程車, 龍信交通, 紅帥衛星車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$9,195 and 11,000, but you could save up to NT$3,900 by booking with Tripool instead. However, when considering the return trip, in Pingtung County there are only about 370 licensed taxis. This is about 50% of the number of taxis in Hsinchu City, and its density is just 0.3% of the Taipei/New Taipei metro area, making it 310 times more difficult to hail a cab there. Considering all factors, Tripool is your best choice for traveling from Hotel Royal Hsinchu to National Museum of Marine Biology and Aquarium in terms of both price and service quality.

Question 4

How can I book a private car? Is it guaranteed that there will be a driver available? What is the latest time that I can reserve a driver?

Accepted Answer

If you are looking for a private car or a taxi from Hotel Royal Hsinchu to National Museum of Marine Biology and Aquarium, input the pick-up and drop-off locations (or addresses) on our website. You will get an actual quote in just three seconds. Follow the yellow buttons, fill up your travel information, and choose the payment methods. Once you get the order ID, you will get an SMS and a confirmation email, and your order is all set. We will provide the driver's contact and the car information one day before the ride at 8 PM. We will fulfill your reservation 100%, guaranteeing that our driver will show up. It's recommended to finish the booking one day before noon. Tripool still accepts orders by 6 PM if you have an urgent request, and the latest order can come in by four hours in advance.

Question 5

Does tripool provide charter tour services? Is there a price list that I can check first?

Accepted Answer

Tripool provides private day tours and charter services all around the island, including National Museum of Marine Biology and Aquarium and Hotel Royal Hsinchu. Tourists are welcome to choose from point-to-point transportation service to 2~12 hours private trip service. The price is 100% transparent without any hidden fee. What you see on the website/app is the actual price. There is no need to email us or even make a phone call to verify. The full-day service price may not be lower than other providers. But if you only need a few hours or just a one-way transfer service, we can guarantee that our price is the most competitive in the market and tripool is the best choice. We offer 5-seater sedans, SUVs, and 9-seater vans. If your group is more than 9, we can arrange a bigger bus for you.

Question 6

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 7

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Hotel Royal Hsinchu to National Museum of Marine Biology and Aquarium, it's better to reserve it now to secure the best price.

Question 8

How can I book a car with a lot of luggage or oversized objects?

Accepted Answer

In common, a 9-seater van can accommodate eight passengers with six 30" luggage. Suppose there are fewer passengers in the car. In that case, our driver can fold down the rear seats. There will be more space for oversized objects, such as surfboards, golf clubs, instruments, foldable bikes, desktop computers, etc. As long as these objects won't block the driver's sight and do no damage to the car body, passengers can put as many luggage and items as they like. But extra charge may be needed. You can find the details in the FAQ section. We suggest measuring the size, telling how many items to our online service first, and making the order afterward.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	300 mins	-	330-360 mins	305-315 mins
Price per Person	NT$1,770/person	NT$2,050/person	NT$1,200/person	NT$2,300-2,750/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

Hotel Royal Hsinchu→National Museum of Marine Biology and Aquarium

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