Question 1

Is taking the HSR from Hsinchu Sheraton Hotel Taiwan to Kenting Street Night Market a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Hsinchu Sheraton Hotel Taiwan to Kenting Street Night Market, HSR is quick but pricey and has difficult taxi access. From the earliest departure at 07:02 to the latest at 22:17, there are up to 47 high-speed rail from Hsinchu to Zuoying each day. Assuming you depart from Hsinchu Sheraton Hotel Taiwan (Zhubei City, Hsinchu County) , you may walk or take a bus—if available—to Hsinchu HSR station. Including walking to the platform, buying a ticket, and waiting for the train, it takes at least 15 minutes. Then, take a 83-98-minute (88 min on average) HSR ride from Hsinchu Station to Zuoying HSR Station. The ticket price is NT$1,200 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 144 minutes with a fare of NT$3,600, you will arrive at your destination at Kenting Street Night Market (Hengchun Township, Pingtung County). The entire journey, including transfers, takes a total of 4 hours and 17 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$2,100. However, in Hsinchu County, there are only just over 700 licensed taxis. The taxi density is 1.3% of that in the Taipei/New Taipei metro area. In other words, hailing a taxi on the spot is 80 times more difficult than in a major city like Taipei. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,860, and the journey takes 5 hours and 31 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$960. Therefore, for those who are not in a major hurry, you may consider a cheaper and door-to-door private transfer option, like Tripool. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Hsinchu Sheraton Hotel Taiwan to Kenting Street Night Market?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 20 rental car companies, such as 弘光小客車租賃, 行在天下小客車租賃, 全豪小客車租賃, available in the Hsinchu Sheraton Hotel Taiwan - Zhubei City, Hsinchu County area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Hsinchu Sheraton Hotel Taiwan and Kenting Street Night Market, the estimated cost for a sedan is NT$4900 or NT$7900 for a 9-seater van. This is, of course, cheaper than taking a taxi.  If you plan to sightsee along the way to Kenting Street Night Market, renting a car for the day is certainly convenient and affordable, but it means the driver will not get to relax or fully enjoy the trip. Moreover, the rental location may be some distance from Hsinchu Sheraton Hotel Taiwan, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Hsinchu Sheraton Hotel Taiwan to Kenting Street Night Market?

Accepted Answer

If you choose to take a taxi directly, in the Hsinchu County area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Hsinchu Sheraton Hotel Taiwan, such as 竹北-Ap車隊, 第一計程車, 銓順交通 to try to book a ride. Based on the meter, the estimated fare is between NT$9,720 and 11,700, but you could save up to NT$4,300 by booking with Tripool instead. But if you cannot book in advance or prefer to hail a cab on the spot, be aware that in the whole Hsinchu County, there are only about 730 licensed taxis. The taxi density is just 1.3% of that in the Taipei/New Taipei metro area, meaning it is 80 times more difficult to hail a cab on the spot compared to Taipei or New Taipei. If you plan to make a return trip on the same or next day, be aware that taxis are even harder to find in Kenting Street Night Market (in the Pingtung County area), as Pingtung County has only about 368 taxis. It is recommended to plan ahead. Considering all factors, Tripool is your best choice for traveling from Hsinchu Sheraton Hotel Taiwan to Kenting Street Night Market in terms of both price and service quality.

Question 4

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 5

Do tripool and the drivers provide legal car-hiring services in Hsinchu County and Pingtung County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 6

Does tripool provide charter tour services? Is there a price list that I can check first?

Accepted Answer

Tripool provides private day tours and charter services all around the island, including Kenting Street Night Market and Hsinchu Sheraton Hotel Taiwan. Tourists are welcome to choose from point-to-point transportation service to 2~12 hours private trip service. The price is 100% transparent without any hidden fee. What you see on the website/app is the actual price. There is no need to email us or even make a phone call to verify. The full-day service price may not be lower than other providers. But if you only need a few hours or just a one-way transfer service, we can guarantee that our price is the most competitive in the market and tripool is the best choice. We offer 5-seater sedans, SUVs, and 9-seater vans. If your group is more than 9, we can arrange a bigger bus for you.

Question 7

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 8

Is there any regulation or purpose limit for hiring a driver and a car?

Accepted Answer

Whether going from Hsinchu Sheraton Hotel Taiwan to Kenting Street Night Market or to anywhere in Taiwan, tripool can be your driver for long-distance traveling. You can reserve a ride online for all kinds of purposes, such as a private day trip, attending a wedding, checking out from a hospital, going hiking/camping, moving, a business trip, picking up your pet, or airport transfer. As long as your reservation is made one day before by 6 pm, tripool guarantees a car for you tomorrow. If you need a receipt for a business trip, you can provide your company's title and tax ID on the checkout page. We will send the receipt which is accepted by the government via email within a week.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	330 mins	-	360-390 mins	345-360 mins
Price per Person	NT$1,860/person	NT$2,100/person	NT$1,230/person	NT$2,430-2,930/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Risk of no return service Higher price

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