Question 1

Is taking the HSR from Keelung to Taipei a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from downtown Keelung to Taipei City, HSR is affordable but time-consuming and involves transfer hassles. From the earliest departure at 06:15 to the latest at 22:50, there are up to 101 high-speed rail from Nangang to Taipei each day. Assuming you depart from Renai District, Keelung City and head to the nearest Nangang HSR station, a taxi ride would cost about NT$600 and take approximately 30 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 7-8-minute (8 min on average) HSR ride from Nangang Station to Taipei HSR Station. The ticket price is NT$40 per person, followed by a 15-minute walk to exit the station. Depending on the area, you may take a short walk or catch a bus (if available) to reach your final destination. The entire journey, including transfers, takes a total of 1 hour and 12 minutes. Assuming 3 people traveling together, the average cost per person for the HSR and transfers is NT$240. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$330, and the journey takes 39 minutes. Although taking the HSR saves money compared to a private car, it requires an additional 33 minutes of travel time. So, if you are on a business trip and your time runs like a stock ticker, or a traveler wanting to get home quickly late at night, spending a little extra money can make your journey much more comfortable. Furthermore, if you have more people in your group, the average cost per person drops significantly when you book with Tripool. If you are traveling with just one other person, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Keelung to Taipei?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you need absolute flexibility in your schedule, then iRent, which offers one-way rentals in the Taipei, New Taipei, Keelung, Taoyuan, and Hsinchu areas, should be a good fit for you. After registering on the iRent app, you can rent a small car for NT$115-205 per hour (rates vary by weekday/weekend and car model) with an additional charge of NT$3.2 per kilometer. The estimated cost from Keelung (Renai District) to Taipei (Zhongzheng District) is between NT$250 and NT$350. Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from Keelung to Taipei?

Accepted Answer

If you choose to take a taxi directly, in the Keelung City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, and Yoxi, and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 建源計程車, 穩泰交通 to try to book a ride. Based on the meter, the estimated fare is between NT$790 and 900. Although a metered taxi from central Keelung to central Taipei might be cheaper, if your group has five people or more, taking two taxis will be more expensive, which is not significantly different from Tripool with a 9-seater van. Unlike taxis, you do not need to split into two vehicles, and everyone can depart and arrive at the same time. Considering all factors, Tripool is your best choice for traveling from Keelung to Taipei in terms of both price and service quality.

Question 4

Does tripool really offer private car service at a lower price? What are the price ranges for other taxi companies? What is the cheapest option?

Accepted Answer

Customers are always looking for a lower price with better service. There are Taiwan Taxi, Metro Taxi, Line Taxi, and Uber for short-range service in the Taiwan taxi market. There are CallCarBar, JoinMe, Car Plus, Easy Rent for long-range private car services. And for charter day tour services, there are KKDAY and Klook. Tripool focuses on long-distance point-to-point transportation and hourly ride service. No matter where you're from or where you'll go (of course, including Keelung to Taipei), we guarantee there will be a vehicle available to take you there. Tripool uses AI algorithms to dispatch hundreds of cars around the island to increase efficiency and lower the price by 20~30%. Travelers can easily find that tripool is the best choice for private car service.

Question 5

Does tripool provide child car seats for private transportation service between Keelung to Taipei?

Accepted Answer

According to the law in Taiwan, all passengers have to fasten seat belts, no matter what ages they are. For a baby below 4-year-old or a young child who cannot comfortably be on the seat with a seat belt, it is necessary to use a car seat or a safety booster. There is a check box for renting a baby car seat or a child safety booster on the check-out page. Each rental fee is NT$300. If you need multiple car seats/boosters or you need an infant car seat, please check with our online customer service first. Tripool encourages parents to bring their car seats and boosters, and, of course, it is free of charge.

Question 6

Do tripool and the drivers provide legal car-hiring services in Keelung City and Taipei City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 7

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 8

How can I book a car with a lot of luggage or oversized objects?

Accepted Answer

In common, a 9-seater van can accommodate eight passengers with six 30" luggage. Suppose there are fewer passengers in the car. In that case, our driver can fold down the rear seats. There will be more space for oversized objects, such as surfboards, golf clubs, instruments, foldable bikes, desktop computers, etc. As long as these objects won't block the driver's sight and do no damage to the car body, passengers can put as many luggage and items as they like. But extra charge may be needed. You can find the details in the FAQ section. We suggest measuring the size, telling how many items to our online service first, and making the order afterward.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	40 mins	70 mins	45-70 mins	45-55 mins
每人價格	NT$330/person	NT$240/person	NT$80-120/person	NT$260-300/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating Cheap	Cheap Schedule freedom One-way rental	Meets urgent needs No upfront payment Cheap for short trips
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Longer total travel time	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved	Inconsistent quality Usually limited to 4 passengers

Keelung→Taipei: hire a driver is the fastest, and iRent is the cheapest

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