Question 1

Is taking the HSR from Taipei to Yilan a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from downtown Taipei to Yilan, HSR is affordable but time-consuming and involves transfer hassles. From the earliest departure at 07:12 to the latest at 23:52, there are up to 103 high-speed rail from Taipei to Nangang each day. Assuming you depart from Zhongzheng District, Taipei City, you may walk or take a bus—if available—to Taipei HSR station. Including walking to the platform, buying a ticket, and waiting for the train, it takes at least 25 minutes. Then, take a 7-9-minute (8 min on average) HSR ride from Taipei Station to Nangang HSR Station. The ticket price is NT$40 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 50 minutes with a fare of NT$900, you will arrive at your destination in Jiaoxi Township, Yilan County. The entire journey, including transfers, takes a total of 1 hour and 33 minutes. Assuming 3 people traveling together, the average cost per person for the HSR and transfers is NT$340. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$650, and the journey takes 1 hour and 13 minutes. Although taking the HSR saves money compared to a private car, it requires an additional 20 minutes of travel time. So, if you are on a business trip and your time runs like a stock ticker, or a traveler wanting to get home quickly late at night, spending a little extra money can make your journey much more comfortable. Furthermore, if you have more people in your group, the average cost per person drops significantly when you book with Tripool. If you are traveling with just one other person, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Taipei to Yilan?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you do not need to rest in the car (since you will be the one driving), and most importantly, if you plan to make a same-day round trip, then iRent, which allows you to pick up and drop off a car on the street in the Taipei City area, is likely your cheapest option. After registering on the iRent app, you can rent a small car for NT$115-205 per hour with an additional charge of NT$3.2 per kilometer. The estimated cost from Taipei (Zhongzheng District) to Yilan (Jiaoxi Township) is between NT$1050 and NT$1600 (the price difference depends on weekday/weekend rates, car model, and how soon you make the return trip after reaching your destination). Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from Taipei to Yilan?

Accepted Answer

If you choose to take a taxi directly, in the Taipei City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 聖欽衛星車隊, 大慶大車隊, 聯展計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$1,590 and 1,900. However, when considering the return trip, in Yilan County there are only about 750 licensed taxis. This is about 2% of the number of taxis in Taipei City, and its density is just 0.9% of the Taipei/New Taipei metro area, making it 120 times more difficult to hail a cab there. Although a metered taxi from central Taipei to central Yilan might be cheaper, if your group has five people or more, taking two taxis will be more expensive, while choosing Tripool's private car service would be 5-25% cheaper. Considering all factors, Tripool is your best choice for traveling from Taipei to Yilan in terms of both price and service quality.

Question 4

Does tripool really offer private car service at a lower price? What are the price ranges for other taxi companies? What is the cheapest option?

Accepted Answer

Customers are always looking for a lower price with better service. There are Taiwan Taxi, Metro Taxi, Line Taxi, and Uber for short-range service in the Taiwan taxi market. There are CallCarBar, JoinMe, Car Plus, Easy Rent for long-range private car services. And for charter day tour services, there are KKDAY and Klook. Tripool focuses on long-distance point-to-point transportation and hourly ride service. No matter where you're from or where you'll go (of course, including Taipei to Yilan), we guarantee there will be a vehicle available to take you there. Tripool uses AI algorithms to dispatch hundreds of cars around the island to increase efficiency and lower the price by 20~30%. Travelers can easily find that tripool is the best choice for private car service.

Question 5

What car models do tripool offer for hire? Can I rent a 9-seater van?

Accepted Answer

Tripool provides 5-seater sedans, SUVs, and 9-seater vans for private car service. Toyota, Ford, Volkswagen are the most used brands, and there are also a few Lexus, Tesla, and Mercedes-Benz. All vehicles are legal, in good condition, non-smoking, and with up to $5 million insurance. If you have special requests or passengers are more than 8, tripool can arrange a VW Crafter, a 20-seater minibus, or a 40-seater tour bus. Please fill up the request form on our homepage, and we will provide a quote.

Question 6

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 7

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Taipei to Yilan, it's better to reserve it now to secure the best price.

Question 8

How can I book a car with a lot of luggage or oversized objects?

Accepted Answer

In common, a 9-seater van can accommodate eight passengers with six 30" luggage. Suppose there are fewer passengers in the car. In that case, our driver can fold down the rear seats. There will be more space for oversized objects, such as surfboards, golf clubs, instruments, foldable bikes, desktop computers, etc. As long as these objects won't block the driver's sight and do no damage to the car body, passengers can put as many luggage and items as they like. But extra charge may be needed. You can find the details in the FAQ section. We suggest measuring the size, telling how many items to our online service first, and making the order afterward.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	75 mins	95 mins	80-105 mins	80-90 mins
每人價格	NT$650/person	NT$340/person	NT$350-530/person	NT$530-630/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating Cheap	Low-cost Flexible schedule	Meets urgent needs No upfront payment Cheap for short trips
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Longer total travel time	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers

Taipei→Yilan: hire a driver is the fastest, and high-speed rail is the cheapest

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