Question 1

Is taking the HSR from Taoyuan Airport (TPE) to Dulan Surf Shop a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Taoyuan Airport (TPE) to Dulan Surf Shop, HSR is quick but pricey. From the earliest departure at 06:49 to the latest at 22:35, there are up to 58 high-speed rail from Taoyuan to Zuoying each day. Assuming you depart from Taoyuan Airport (TPE) (Dayuan District, Taoyuan City)  and head to the nearest Taoyuan HSR station, a taxi ride would cost about NT$400 and take approximately 20 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 15 minutes. Then, take a 84-111-minute (101 min on average) HSR ride from Taoyuan Station to Zuoying HSR Station. The ticket price is NT$1,330 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 275 minutes with a fare of NT$6,900, you will arrive at your destination at Dulan Surf Shop (Donghe Township, Taitung County). The entire journey, including transfers, takes a total of 7 hours and 2 minutes. Assuming one person traveling alone, the total transportation cost is NT$8,630. In contrast, if you use Tripool for a door-to-door private car service, it will only cost NT$8,570, and the journey takes 7 hours and 24 minutes. For long-distance travel, the HSR is indeed faster than a car by 23 minutes, but it comes with an extra transportation cost of about NT$60. Therefore, for those who are not in a major hurry, booking with Tripool is the more cost-effective option.

Question 2

Is it advisable to rent a car and drive from Taoyuan Airport (TPE) to Dulan Surf Shop?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 25 rental car companies, such as 翔禾國際企業, 耀富小客車, 全承國際租賃, available in the Taoyuan Airport (TPE) - Dayuan District, Taoyuan City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Taoyuan Airport (TPE) and Dulan Surf Shop, the estimated cost for a sedan is NT$4600 or NT$7600 for a 9-seater van. This is, of course, cheaper than taking a taxi. But if you only need a one-way trip and will return a day or more later, then renting a car is very inconvenient. Moreover, the rental location may be some distance from Taoyuan Airport (TPE), and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Taoyuan Airport (TPE) to Dulan Surf Shop?

Accepted Answer

If you choose to take a taxi directly, in the Taoyuan City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Taoyuan Airport (TPE), such as 大園義交計程車, 游輝益自營計程車, 菓林計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$8,710 and 10,500, but you could save up to NT$1,900 by booking with Tripool instead. However, when considering the return trip, in Taitung County there are only about 350 licensed taxis. This is about 5% of the number of taxis in Taoyuan City, and its density is just 0.2% of the Taipei/New Taipei metro area, making it 410 times more difficult to hail a cab there. Considering all factors, Tripool is your best choice for traveling from Taoyuan Airport (TPE) to Dulan Surf Shop in terms of both price and service quality.

Question 4

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 5

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Taoyuan Airport (TPE) to Dulan Surf Shop, it's better to reserve it now to secure the best price.

Question 6

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 7

Does tripool really offer private car service at a lower price? What are the price ranges for other taxi companies? What is the cheapest option?

Accepted Answer

Customers are always looking for a lower price with better service. There are Taiwan Taxi, Metro Taxi, Line Taxi, and Uber for short-range service in the Taiwan taxi market. There are CallCarBar, JoinMe, Car Plus, Easy Rent for long-range private car services. And for charter day tour services, there are KKDAY and Klook. Tripool focuses on long-distance point-to-point transportation and hourly ride service. No matter where you're from or where you'll go (of course, including Taoyuan Airport (TPE) to Dulan Surf Shop), we guarantee there will be a vehicle available to take you there. Tripool uses AI algorithms to dispatch hundreds of cars around the island to increase efficiency and lower the price by 20~30%. Travelers can easily find that tripool is the best choice for private car service.

Question 8

Can I call a taxi right away from tripool website?

Accepted Answer

As long as you can choose the date, time, and finish the booking on our website or the app, tripool guarantees our driver will show up. However, tripool is not a ride-hailing yellow cab company. All the reservations have to be pre-booked. If you want to go to Dulan Surf Shop from Taoyuan Airport (TPE), the soonest is finishing the booking four hours in advance.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	445 mins	-	475-505 mins	450-460 mins
Price per Person	NT$8,570/person	NT$8,630/person	NT$4,600/person	NT$8,710-10,500/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

Taoyuan Airport (TPE)→Dulan Surf Shop

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